البوسنة والهرسك

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Country rank and value in the UNCTAD B2C E-commerce Index. Methodology: https://unctad.org/system/files/official-document/tn_unctad_ict4d17_en.pdf